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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

About Microsoft Dynamics 365

2020 Dynamics 365 Release Wave 2 Offers Hundreds of New Features

  Microsoft's continues to invest in powering digital transformation to their customers and partners in the 2020 Dynamics 365 Release Yesterday, Microsoft published the 2020 Dynamics 365 release wave 2 plans for Dynamics 365, a compilation of new capabilities that will be released between October 2020 and March 2021. The release demonstrates Microsoft's continued investment […]

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Better Designer Views in Microsoft Dynamics 365 CRM with the use of Power Apps — Get Excited!

The popularity of Microsoft Dynamics 365 CRM is continuing to grow and the developers at Microsoft are making improvements that push the boundaries of the CRM system.   Check out these new upgrades that the designers at Microsoft are making. Yes, as consultants at JourneyTEAM we were a little worried that the View Designer was […]

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Post-COVID Digital Trust in CRM: How To Keep Integrity of Your Documents

Since the start of COVID-19 and its quick spread around the world, organizations have been under pressure to reconsider their workflow, including customer relationship management. It has become evident that the pandemic is pushing companies for changes much faster than they would without the global health and economic crisis. As a Forbes article suggests, for […]

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Analyze Data with Azure Machine Learning: No Coding Needed

Benign or Malignant? How AKA Used Azure Automated Machine Learning to Predict a Tumor—Without ANY Coding   Taking data and making it work for your company isn’t always an easy feat. As a Microsoft Dynamics 365 CRM technical consultant at AKA Enterprise Solutions, I’m constantly working with large databases of CRM data and it got […]

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Adapter Dynamics 365 Sales aux besoins des firmes de services professionnels avec Power BI

Si vous utilisez déjà les tableaux de bord de Microsoft Dynamics 365 Sales, il se peut qu’a priori vous ne voyez pas d’utilité à ceux de Microsoft Power BI. Cependant, il s’agit là d’un outil important pour les firmes de services professionnels puisqu’ils offrent une meilleure visibilité sur les informations dont elles ont besoin, incluant […]

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Farewell to Dynamics 365 Outlook Client, the Outlook CRM Plugin

How many times have you checked your email today? As our eyes are constantly on our email, apps like Outlook are an attractive destination to plug in new functionality. Doing it helps with user adoption - users are already on Outlook, and they get used to the new functionality fast. Microsoft itself offers several options […]

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Got a Minute? Get a Microsoft Dynamics 365/CRM Quick Quote

If you are in the market for a new or updated CRM (Customer Relationship Management) system, it’s a safe guess that Microsoft Dynamics CRM has made it to the top of your shortlist. There are many places you can look for information about Microsoft Dynamics 365/CRM’s features, benefits, etc. Here on the CRM Software Blog, […]

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How Microsoft Dynamics 365 Helps Remote Workers Enhance Customer Relationships

One of the main benefits of Microsoft Dynamics 365 is that the information stored in your ERP (Enterprise Resource Planning) / CRM (Customer Resource Management) solution will be accessible wherever and whenever your teams are conducting business. That has proved valuable in this time of quarantine and remote working. Even with the disruptions caused by […]

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How to Accelerate Your Time-to-Revenue Inside Microsoft Dynamics 365 for Sales

Through the COVID crisis, growth in the SaaS sector continued to hold steady. Indeed, the pandemic shines a spotlight on the need for digital transformation in sales, revenue operations, and finance. Spend on SaaS solutions continues to grow to meet the increasing demand for technology to enable remote sales and finance teams.  As Satya Nadella […]

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5 Critical CRM Trends For 2020-2021

The world of sales and customer relationship management has been changing rapidly, just like everything else around. Here are the CRM trends to get prepare for this and next year. Photo by Clay Banks on Unsplash Mobile CRM functionality Lucky are those who can forget about work once they cross the office door. But the […]

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