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Microsoft Dynamics 365 experts providing comparisons and opinions to professionals in the CRM selection process since 2009

 
 

 

Information lies at the bottom of every decision we make in business. And well-informed decisions can directly affect the current outcomes of the business as well as shape the future course and direction of businesses towards their desired goals and vision. So if the information is so important today, why not simplify it? As Dynamics […]

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While your CRM is busy pulling in information from your social media platforms, customer service calls, website, and email communication into a single location, your employees are just as busy bouncing between different tools to get work done. You want to make your employees’ jobs easier by creating a single place for them to access […]

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See first-hand how your sales and marketing teams can automate their manual processes, which take up valuable time and energy, using tools in Dynamics 365 like lead scoring and automated email campaigns. When: Tuesday, February 16th at 11 AM CST Register Now In this webinar you'll learn: Target your leads most likely to close with behavior-based and targeted […]

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In December, Microsoft began automatically transitioning all model-driven apps, except on-premises customers, to the new Unified Interface. Model-driven apps are custom applications on Microsoft’s Power Platform. These are low-code solutions, meaning that they are created using more of a component assembly style of interface, rather than writing code. They can range in size and functionality […]

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Dynamics 365 Data integrations is something that we're quite familiar with - whether it's a custom integration tailored for one of our customers or it's utilizing our popular pre-built solution CRM For Distribution.  Microsoft added alternate key support to Dynamics 365, which allows us to greatly improve integration speed. The challenge One challenge that we've had […]

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Working from home, working from the office, or in some cases, the hybrid of both — the modern workplace can make collaboration challenging. The pandemic has fundamentally changed the way we all work. If you are in sales, marketing or service, you thrive on interaction and teamwork. Microsoft Teams is Microsoft Office 365’s hub for […]

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The new Dynamics 365 Sales mobile app, now available for preview, is optimized to help your Sales team stay productive from wherever they're working. The key capabilities of the mobile app enable sellers to prepare more thoroughly for customer engagements, log and share information quickly, and easily find information they need. You will not only […]

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Despite the whirlwind of challenges that 2020 brought, the CRM community stayed strong. By continuing to collaborate and share best practices, they’ve been able to help companies move forward despite the turbulent times. An important center of collaboration was the blog posts here at the CRM Software Blog. What topics were the most popular with […]

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Hard work deserves recognition. We are very proud to recognize our top bloggers and top members on ERP Software Blog, CRM Software Blog, and ERP Cloud Blog. Congratulations to all of these companies for their hard work. Top Blogger Award – Top 5 members whose posts received the most traffic. This could be based on […]

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Today, it seems that most companies are using more than one business application. Each application has its own unique features and provides value to different departments. To improve user adoption, some of the applications are likely integrated with one another.  This could be either natively or with a custom integration built at the hands of […]

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